Listing health
Monitor suppressions, content gaps, buyability issues, and marketplace SEO opportunities. Senior operators decide what needs action.
Senior operators for Amazon & Walmart
Marketplace operations, fully handled.
Hand off the seller-portal work without handing off control.
We pair always-on AI with senior marketplace operators to run your entire Walmart and Amazon presence — listings, catalog management, ads, case resolution, and reporting — backed by hands-on human judgment, 24/7.
Amazon and Walmart marketplace ops
90-day engagementStarting at $3,750/moBuilt for 5-100 ASINs
Brands we've worked on
Marketplace experience across household names and high-growth operators.
Our work spans catalog, listings, ads, and account operations for consumer brands, aggregators, marketplace teams, and platform-native businesses.
Signature engagement
Start with a focused 90-day engagement.
A defined starting point for brands that need marketplace work to stop living across seller portals, spreadsheets, and internal inboxes.
Base scopeOne brand or account
The base offer starts with one brand or account, up to 15 ASINs, and a focused strategy layer: always-on monitoring, senior operator execution, and human review for the decisions that deserve judgment.
- Always-on account health, buyability, pricing, and inventory monitoring
- Human-reviewed listing, catalog, offer, and case remediation
- Walmart and Amazon strategy across ads, catalog, and marketplace health
- Clear MWF updates, weekly reports, and shared issue tracking
Starting retainer$3,750/mo
Scales with ASIN count, marketplace complexity, issue volume, and coverage needs.
Managed marketplace ops
What the marketplace desk manages.
We pair continuous AI monitoring with experienced marketplace operators who know when to act, when to escalate, and how to keep the ultimate strategy moving across Walmart and Amazon.
Catalog fixes
Correct flat files and variations, diagnose stranded inventory, and prepare case-ready evidence with experienced human review.
Ads oversight
Review pacing, bids, search terms, and placements across sponsored ads and DSP when applicable; operators recommend the next moves.
Issue resolution
Triage issues, manage marketplace cases, update stakeholders, and follow through on escalations until the right outcome is reached.
Marketplace-native coverage
One operating team. Two marketplace-native playbooks.
The account stays connected across channels while each marketplace gets the catalog, media, fulfillment, and escalation approach it actually needs.
Seller + Vendor
Amazon
Operate the account as a connected P&L, not a collection of disconnected tickets.
- Seller and Vendor Central
- Catalog, variations, and Buy Box
- Sponsored Ads and DSP
- Account health and case management
Marketplace + Connect
Walmart
Use a Walmart-native playbook instead of copying Amazon structure into a different marketplace.
- Seller Center and item setup
- Listing quality, rich media, and Buy Box
- Walmart Connect and DSP
- WFS, inventory, and case resolution
Strategy operating model
How the account runs, week to week.
Every account gets access rules, issue severity, response standards, reporting cadence, and proof capture. AI keeps watch, humans make the judgment calls, and clients get a marketplace strategy that feels fully handled.
Service standard
Clear owners. Documented decisions. Escalation follow-through.
Client DeskSenior + AI Coverage
01Map the account
02Set the strategy
03Watch the market
04Execute fixes
05Report clearly
06Improve performance
Daily
Account health, buyability, inventory, pricing, case status
MWF
Client update with wins, blockers, ad moves, and decisions needed
Weekly
Open issues, marketplace opportunities, and owner follow-through
Monthly
Scope review, ASIN bands, proof capture, account priorities, and next moves
Proof of work
See what fully handled looks like by Friday.
Clients should not have to wonder what the agency did. Each update separates what changed, what is blocked, what needs approval, and who owns the next move.
Illustrative account brief — not client dataMarketWoven client deskWeekly account brief
Reviewed3 operator actions1 client decision0 unclear owners
Variation issue
Parent-child conflict documented, evidence assembled, and the corrective case submitted.
Operator follow-up scheduledStockout risk
Run-rate risk surfaced early enough to protect the listing while replenishment is confirmed.
Media pacing held for approvalSearch-term waste
Low-value spend isolated and campaign changes reviewed against margin and rank priorities.
Senior operator approvedA clean handoff
Your first 30 days, mapped before kickoff.
A defined operating handoff gets the account moving without forcing your internal team to rebuild its entire process first.
Access and account audit
Map permissions, catalog health, advertising structure, open cases, and reporting sources.
Priorities and authority
Agree on severity levels, approval rules, owners, and the work that moves first.
Execution begins
Start fixes, establish the reporting rhythm, and clear the highest-value operational backlog.
Baseline and roadmap
Review what changed, what remains blocked, and the next 60 days of account priorities.
Good-fit brands
For brands with traction that are ready to delegate.
Best for brands that can pay for relief, have real marketplace volume, and are ready to delegate inside clear authority boundaries.
01$50k+ monthly marketplace revenue
025-100 active ASINs
03Amazon and Walmart
04participates in search/DSP spend
05internal team is spending too much time or money on managing seller portals
06Willing to use delegated access and approval rules
Common questions
Questions before the diagnostic.
01Who is actually responsible for the account?+
Every engagement has a named senior owner responsible for strategy, approvals, and follow-through. The exact operating team and authority boundaries are confirmed in the scope before kickoff.
02What does the AI do, and what stays human?+
AI supports continuous monitoring, prioritization, and evidence gathering. Senior operators make judgment calls, approve material changes, manage escalations, and stay accountable for the strategy.
03How do you access our marketplace accounts?+
We use least-privilege delegated access and documented approval rules. The engagement does not require sharing primary account passwords, and access can be reviewed or revoked by your team.
04What is included in the starting retainer?+
The base engagement covers one brand or account and up to 15 ASINs, with monitoring, operator execution, human review, and the reporting cadence shown above. Final scope reflects catalog complexity, ad coverage, and issue volume.
05What happens in the 30-minute diagnostic?+
We review your marketplace mix, account burden, recurring issues, and current spend. You leave with a clear view of where MarketWoven can take ownership and what a sensible starting scope would be.
30-minute diagnostic
let's figure out how we can help you
Bring revenue band, marketplace mix, ASIN count, current ads spend, and the top three recurring issues your team keeps carrying. We will show where senior operator judgment and always-on AI can take over.
What happens next
- Email the account details above.
- We reply with available times.
- We map the highest-value work in 30 minutes.